Mount Hidden Halo Engagement Ring, Unique Custome Design For Cushion Cut

Return Process

To be eligible for a return or exchange, please initiate the process within 30 days of receiving your order.

1. Initiate Your Return/Exchange:
2. Follow Return Instructions:

Non-Returnable Items:
Certain items are not eligible for return, including:

• Rings that have been resized or modified.
• Engraved fine jewelry. (Please note: While engraved rings can be returned, a $40 charge will apply for the removal of custom engraving.)
• Personalized fine jewelry such as name necklaces.
• Items that have been previously exchanged.
• Custom-designed jewelry.
• Any orders that were altered while in process.

We accept returns only in cases of manufacturing defects. If you receive a product with any manufacturing defects, we will gladly accept your return.

Please Note:

• Personal issues such as incorrect size selection or decisions regarding the suitability of the ring are not applicable for return, exchange, or refund.
• Please do not return any items without our prior confirmation. otherwise, we will not be responsible for any loss or damage.